What steps should I take if I receive the wrong order?Updated a month ago

If you receive the wrong order, please contact us immediately to notify us of the error. We will aim to process a new order for the correct item and provide you with a return label to send back the incorrect item at your earliest convenience. We understand the urgency of correcting such mistakes, especially if time-sensitive, and we will do our best to expedite the replacement. Additionally, if applicable, we may also refund any expedited shipping charges as a gesture of our commitment to customer satisfaction.

We apologize for any inconvenience caused and appreciate your patience and understanding. We look forward to resolving the issue swiftly and ensuring your satisfaction.